Privacy Policy
Effective Date: 28 April 2025
Welcome to The Virtual Connexion’s Project Management System (“PMS”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our PMS, whether you are a Client or a Freelancer. We are committed to protecting your privacy and ensuring the security of your data.
Please read this Policy carefully. By using our PMS, you agree to the terms outlined here.
1. Information We Collect
We may collect and store the following types of information:
From Clients:
- Name, Company Name, and Contact Information
- Project Details and Communications
- Billing Information (e.g., invoices, payment confirmations)
- Uploaded Files, Project Briefs, and Requirements
From Freelancers:
- Name, Contact Information, and Resume/Portfolio Details
- Project Submissions and Time Logs
- Payment Details (e.g., bank account information for payouts)
- Uploaded Deliverables and Work Records
Automatically Collected Information:
- Login details and usage activity within the PMS
- IP Address, Device Information, and Browser Type
- Session durations, interaction data, and error logs
2. How We Use Your Information
We use your data to:
- Facilitate collaboration between Clients and Freelancers
- Manage Projects, Assignments, Deadlines, and Deliverables
- Process payments, invoices, and billing matters
- Communicate important updates, changes, and system alerts
- Ensure security, monitor usage, and improve the PMS platform
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share information:
- With authorized personnel of The Virtual Connexion for project management, billing, or support purposes
- Between Clients and Freelancers only to the extent necessary for project work and communication
- With service providers (e.g., cloud hosting, payment processors) strictly under confidentiality agreements
- If legally required, such as responding to a court order, subpoena, or other legal process
We ensure that any third parties we engage maintain the confidentiality and security of your information.
4. Data Security
We take appropriate technical and organizational measures to protect your personal data, including:
- Secure servers and encryption protocols
- Access controls and authentication requirements
- Regular audits and vulnerability assessments
However, please note that no method of electronic transmission or storage is 100% secure.
5. Data Retention
We retain your information for as long as necessary:
- To provide the services you requested
- To comply with legal and regulatory obligations
- To resolve disputes and enforce our agreements
Upon account closure or project completion, data may be archived or anonymized unless otherwise required for compliance.
6. Your Rights and Choices
You have the right to:
- Access the information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal requirements)
- Withdraw consent at any time for data processing activities that relied on consent
Requests can be submitted by contacting us at [Insert Contact Email or Support Portal].
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Maintain your session on the PMS
- Analyze user behavior to improve performance
- Enhance security features
You can control or disable cookies through your browser settings, but this may impact your PMS experience.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page and notify you through the PMS or via email if significant changes occur.
9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact:
The Virtual Connexion
Email: support@thevirtualconnexion.com
